Terms of Service
Last updated: TODO — insert date of legal review.
These Terms of Service govern your use of https://www.ingrademedia.com and, where applicable, the services provided by Ingrade Media LLC (“we”, “us”). By using this site or engaging our services, you agree to these terms.
Services
Specific service scope, deliverables, timelines, and fees are defined in a separate proposal or statement of work agreed with each client before work begins. These terms apply in addition to, not instead of, that agreement.
Engagement structure
- Retainer-based services (paid media management, social media management) run month to month following an initial minimum term described in your proposal.
- Project-based services (app development, website development, Webflow, WordPress) are billed against agreed milestones defined in the statement of work.
- Either party may end a retainer engagement with 30 days' written notice unless otherwise agreed in writing.
Payment
All fees are quoted in US dollars unless otherwise agreed in writing. Invoices are due per the terms stated in your proposal.
Ad spend and third-party costs
Advertising spend on platforms such as Meta and Google, software subscriptions, and other third-party costs are separate from our management fees and are billed or authorized directly, as agreed per engagement.
Intellectual property
Upon full payment, deliverables created specifically for a client under a project-based engagement (code, designs, and content produced for that project) transfer to the client. We retain rights to our internal tools, frameworks, and pre-existing materials used to deliver the work.
No guarantee of results
We work to the standards described in our proposals and case studies, but marketing and development outcomes depend on factors outside our control, including market conditions, platform policy changes, and client-side product or pricing decisions. We do not guarantee specific results.
Limitation of liability
To the extent permitted by law, our liability arising from any engagement is limited to the fees paid for the specific service giving rise to the claim in the preceding three months.
Governing law
These terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.
Contact
Questions about these terms can be sent to hello@ingrademedia.com.